Building a Better Health Service

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Values in Action

Every day thousands of health service staff across Ireland live our values of care, compassion, trust and learning. Sometimes this is very visible, sometimes it is not. Values in Action is about creating a culture in the health service that reflects our values, so that they are evident every day in every workplace. 

The health service has made two bold decisions;
to translate our values into specific behaviours,
and to start a movement to make sure that they are not just words, but become the core of our health service culture.

Values in Action is led by staff from across the health service, from all grades and disciplines, who are working together to create a grassroots movement to spread the behaviours that reflect our values. Values in Action is mobilising staff and empowering them to lead the changes that we need to truly build a better health service.

Our aim is to create better workplaces for our staff and to deliver better experiences to those who use our services. As one of our champion’s puts it; “it’s for ourselves and it’s for our patients”.

This is not something that we have done before. It’s a new approach to building the kind of health service we all want - from the inside out - making the health service a better place for staff, patients and service users. It’s going to take all of us - from all grades, roles, disciplines and backgrounds - working together to change our health service for the better.

The values of care, compassion, trust and learning are based on the HSE Corporate Plan 2015 – 2017. This plan informs many of the significant changes currently taking place right across the health service. The organisation structure of the health service is changing but the culture is changing too. Values in Action is part of our mission to build a better health service, and supports the ongoing change and improvement programmes currently underway across the health service.

Follow our progress and join the conversation on Twitter @HSEValues  #weareourvalues.  

Read more about our behaviours and the role of our champions

Contact the Values in Action project team

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